Rack & stack
Physical installation and placement of IT equipment in server rooms, comms rooms and data-centre environments.
Server mounting · Rack installation · Rail kits · Cable dressing SMART HANDS SERVICES
Onsite support.
Without the guesswork.
We provide practical onsite assistance for IT companies and infrastructure teams that need a capable local presence to complete physical work at customer sites and technical facilities.
WHAT WE DO
Technical hands
where you need them.
Engage us for a defined task, a planned change window or a broader onsite work package.
Hardware installation
Onsite installation, replacement and removal of business-critical infrastructure equipment.
Servers · Switches · Routers · Firewalls · UPS and peripheralsNetwork deployment
Support for network rollouts and site changes under the direction of your network engineering team.
Switching · Routing · Wireless access points · Firewall swapsRemote-engineer assistance
A trusted onsite resource to carry out physical tasks while your remote engineer directs and verifies the work.
Console access · Port checks · Power cycles · Visual verificationIMAC & lifecycle work
Installations, moves, additions and changes, including equipment refreshes and planned decommissioning.
Moves · Adds · Changes · Refreshes · Asset updatesSite surveys & troubleshooting
Onsite checks to help identify physical, connectivity and infrastructure issues and report findings clearly.
Site assessments · Fault isolation · Photos · Job reports A STRAIGHTFORWARD PROCESS
Clear scope.
Clear handover.
01
Brief the task
Share the site, equipment, scope, access requirements and preferred work window.
02
Confirm the plan
We confirm the work package, dependencies and reporting expectations before attending.
03
Complete & report
Work is completed to the agreed scope, with status updates and a practical handover.
NEED A LOCAL ONSITE RESOURCE?